I can't get passed the first screen in the free ve...
New Member

I can't get passed the first screen in the free version (the CONTINUE button flashes and then is gone when the page refreshes). I confirmed my e-mail. What do I do?

I loaded my .tt17file from 2017 and my info is on the screen and when the page comes back I see the continue button but it quickly disappears as the page refreshed.   I already confirmed my e-mail address so I'm not sure what's next.  The page states something like 'we're building your tax profile...' at the top but it shows  that every time I log in. 

This widget could not be displayed.
Moderator

Troubleshooting

Please try clearing your cache or browser history.  Please see the following FAQ for instructions on how to clear your cache.

https://turbotax.community.intuit.ca/replies/2647843

This widget could not be displayed.