Close your browser, clear the cache with instructions below, then sign back in and try again:
You may also attempt to use a different browser as well.
If after doing the above, the screen is still stuck then proceed to contact our support team, as they will be able to view
your screen and assist you further.
Answer the
questions, so it guides you towards the right team. Apply the drop
downs and you will get a phone number specified to your question (ie - support,
care):
