Troubleshooting

@trevorbraun,

 

The following FAQ may be able to solve your issue with adding & entering the CCA amounts. 

 

https://turbotax.community.intuit.ca/community/claims-deductions-donations/help/why-isn-t-the-capita...

 

If you are still having difficulties, you can contact our Customer Support by clicking on the link that follows. To talk to a TurboTax specialist, begin by filling out the Contact Us form and tell us what platform and version of TurboTax you’re using. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. You will also be able to see the approximate wait time to speak with an agent.

 

https://turbotax.community.intuit.ca/community/product-information/help/how-do-i-contact-turbotax-fo...