- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Cannot enter my telephone # in any format (I have tried them all) and cannot leave the line blank?
Topics:
October 31, 2019
1:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
When entering your phone number in TurboTax Standard, enter all the numbers without any special characters. For example, 4163337890. You do not need to put any spaces or dashes or a 1 before the number.
October 31, 2019
1:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
Agreed - Terrible experience. This happens because YOY carry forward pre-populates the field in the wrong format.
October 31, 2019
1:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Troubleshooting
Agree. I just tried to replace my old number with a new one and does not allow me. It seems Intuit thinks that all their users are dumb and we do not know how to type a telephone number.
We might be dumb for paying for this software, but not because we do not know how to enter a phone in a field that does not get focus or does not respond.
February 22, 2020
12:33 PM