Trouble submiting to Quebec NETFILE xml error

hello,

 

i was able to submit my Federal return but when i try to send it to quebec netfile i get this error code 

xml error

 

i was told it has something to do with apostrophe or invalid characters but after reviewing i dont have any such character

 

thanks

 

The element 'Informations_financieres' has invalid child element 'F2620'. List of possible elements expected: 'XEC41, TP250TR, Y151, QFC3, H781, X312, G44, TP2543A, TP15407, TP1541, X402, AE2201, TP44204, A01, DD25, F9972, RP801, R37, BF42, S6, TP46209, J13, HA10, J12, TP517, AE30410, B34, R20, X331, J107, RV1031, QF12B, BF53, AE1170, HA5, AE2101, LM536, TAXI03A1, O35, J312, A56, TP96, BF281, Y6C2A, ES10, J195, AE31, QFF6, G74, ES139, BF81, TP287, AE3030, K61, N50, V43, QF13A, Y82, ES98, AE21110, QFA4, J701, TP46230, RP11, TAXI432A1, M48, TAXI05A1, QFE22, J88, R18, XEB22, QA29, G54, QFA31, X652, TAXI431B1, QF12C, B47, F9915, B3471, RV1141, J201, R34, QA5, B14, BF85, AE3131, X581, AE3171, AE3061, QF7, RP6, ES107, Y122, BF83, AE1020, ES154, ES153, F67820, DD28, J115, TAXI4121, TAXI03C0, J145, B42, TM4002, J113, ES215, QFA2, AE1010, J106, RP26, RP67, F44, RP60, TM2602, TAXI200, J163, YA1, YC1, P782, E25, TP228, G36, RV1121, TP15402, TP250AD, B343, AE1030, TAXI251, Y132, K731, TAXI431A0, V48, V5A, RV1081, TP2967, E24, RP92, H53, QF36, TP474, XEB41, F67860, RP66, MD171, H0231, TAXI442A0, X5412, X541, RP105, B346, J311,....

keithco
New Member

Troubleshooting

I am having the same issue, I also do not have any special characters. I have been told this is a known error and the fix is to print and mail (post) my return. This is not acceptable! Please fix this BUG!

Shay2679
New Member

Troubleshooting

Also getting this error, related to my business web address 

“User: The 'U40' element is invalid - The value 'URL' is invalid according to its datatype 'http://www.revenuquebec.ca/T3:adrSiteInternet' - The Pattern constraint failed.

 

Spoke with customer service last night and was told it was being worked on and expected to be fixed by today. 
Checked back this morning and still not able. 
Using Chrome browser on iPad. Very frustrating. I paid to file online, not to mail my return. Hoping it is fixed very soon.

bennyz
New Member

Troubleshooting

same issue, get code U40, and there is a website behind this session, feel so sad to turbotax

Troubleshooting

Can you please log out of TurboTax then when you log back in make sure the updates are done and then open your return- go to the "Review" section and continue. 

mlb3
New Member

Troubleshooting

getting the same "xml error", The 'U40' element is invalid

lulu27801
New Member

Troubleshooting

i'm trying send my return to RQ by NETFILE but failed. it shows:

 

The 'U487' element is invalid - The value '-18.75' is invalid according to its datatype 'http://www.revenuquebec.ca/T3:montantP10' - The Pattern constraint failed.

 

please help me ty