I took it back to Costco. I went through the self checkout lane when I bought it. there wasn't a bar code so they entered it manually but they didn't enable the code. Got my money back and now Costco has cd versions for the same price as online so i bought that. I suspect they had s lot of problems so went back to offering cd versions. The online one kind of sucked i couldn't even bring in my last year returns form my computer. Happier now with cd version
