October 29, 2019 10:40 PM
I have the same issue. I should have no RRSP carried forward and that is the figure that appears in the "Carry Forwards From 2015" worksheet. However, Schedule 7 reports an amount on line 1 automatically. When I click on it to change it I am taken back to the worksheet that contains 0. Even if I change it to another figure on the worksheet, the figure on Schedule 7 remains unchanged. How can I correct this? I spoke with a support rep already and she was unable to assist me. She did encourage me to upgrade to a Premium version of the software which is not necessary for my basic tax return.