Troubleshooting

You can't move forward since the TurboTax software advised that there were errors that needed to be fixed before Filing your return. You will need to go back to the beginning of your return and verify that your personal information was all entered correctly. You can't leave anything blank when they are asking questions you must answer but clicking "yes" or "no". 

 

If you aren't sure what the issue might be once you verified, please contact our customer service for assistance. 

https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707