Hi,
I'm a TurboTax customer service representative and I was just on the line with a client experiencing the same issue. We spent almost an hour going over the possible problems.
We ended up starting over from the beginning and reviewing all the data inserted in the forms.
The error was simply some information that was not saved (empty field) in the very beginning of the EasyStep Interview.
If anyone is experiencing this problem, please start from the beginning and review all the data in your profile,
Name/Address/DOB/SIN ... etc. One digit or one letter discrepancy with the information saved in your file from the CRA or Revenu Québec will cause this kind of error message.
