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New Member
posted Oct 30, 2019 7:46:38 AM

2017 combined spousal tax return and during the import T4 section from CCRA it doesn't let my wife enter her account information and TurboTax hangs. How to fix this?

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1 Replies
Level 15
Oct 30, 2019 7:46:40 AM

You might want to sign out of TurboTax, clear your cache and then sign in and try again without having your "CRA My Account" page open in the background.

https://turbotax.community.intuit.ca/replies/2647843