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posted Mar 2, 2024 1:58:01 PM

2023 Activation Code - linking to my 2022 account

I have a 2022 account with username, and have purchased a 2023 activation code.  When I logged in using my email and input my 2023 code, it did not link my 2022 account and instead is asking me to pay again.  How do I link my 2022 username to my 2023 activiation which was done by email address?  ( the email addresses were the same for both years)

 

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Moderator
Mar 2, 2024 2:53:17 PM

 

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