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New Member
posted Dec 28, 2024 4:16:39 PM

2023 Download

Hi, I have a new PC and trying to reload my 2023 online version.  On the site there is current year (showing 2024) and prior years ending with 2022.  Can you tell me where 2023 is located?

Thanks,

Tracy

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15 Replies
Moderator
Dec 29, 2024 5:17:09 AM

You can download Tax Year 2023 from the link and use the same license code. Please choose the current year for Tax Year 2023 , we haven't added Tax Year 2024 yet to the list ( We are working on to get that corrected and updated)

 

Thanks for choosing TurboTax Canada.

Returning Member
Dec 29, 2024 9:50:08 AM

I still cannot find 2023. The current download is for 2024. Where do I find it?

Moderator
Dec 29, 2024 10:13:05 AM

You can download from the link  Tax Year 2023 and use the same license code. Please choose the current year for Tax Year 2023 , we haven't added Tax Year 2024 yet to the list ( We are working on to get that corrected and updated).

Returning Member
Dec 29, 2024 11:06:53 AM

How do I get a license for 2023? I was able to download 2023. Thanks

Moderator
Dec 29, 2024 11:11:46 AM

Could you please confirm where the product was purchased from? Was it a direct purchase from Intuit TurboTax or purchase through a retail store?

 

Thanks for choosing TurboTax.

Returning Member
Dec 29, 2024 11:19:35 AM

Direct download for your website. Installed and now i am asked for an activation code

Returning Member
Dec 29, 2024 12:27:31 PM

How do I purchase a code for 2023?

Moderator
Dec 29, 2024 12:55:13 PM

TurboTax Download version Tax Year 2023 can be directly purchased online from our website

 

Thanks for choosing TurboTax. 

New Member
Jan 20, 2025 6:54:45 PM

"C:\Users\tomjo\OneDrive\Documents\Documents\TurboTax\2023\Thomas.tt23"

Returning Member
Feb 16, 2025 3:17:48 PM

There is NO ANSWER to how to get a license for Turbotax Business Incorporate 2023/2024.   The sites just go around in circles.... just like the programers

Moderator
Feb 16, 2025 3:42:17 PM

@Inuitreallysucks You can buy a Licence for TurboTax Business Incorporated 2024 here: https://turbotax.intuit.ca/tax/software/business

 

 

If you need more assistance with TurboTax Business Incorporated or preparing your incorporated business tax return (T2), you can contact the dedicated support team using the chat here: https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc. Agents are available from 9:00 am to 6:00 pm EST, Monday to Friday.

 

You can also visit the Intuit Profile support site. TurboTax Business Incorporated is based off of Profile software.

 

New Member
Feb 16, 2025 3:51:17 PM

Hi, I purchased a new PC and am trying to reload my 2023 online version.

I got it installed, but it's NOT letting me activate it with my 16 digit code from last years purchase; It says 'All available activations for that code have been used. Error code: 603)

How do I reactivate my 2023? I have 2024 installed & ready to go, but need some changes to my 2023 files. Please let me know

[email address removed]

Moderator
Feb 16, 2025 4:08:37 PM

@Cracker_Jax 

 

You can install TurboTax Desktop on up to 3 computers. Re-installations of the Software on the same computer (for example in the case of a hard-drive crash or replacement of your computer) will count as installations for the purposes of the three-computer limit.

 

If you feel that you are seeing the 'All available activations for that code have been used.' message in error, please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

 

During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

  • 9 AM to midnight ET for English support
  • 9 AM to 9 PM ET for French support

During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.

 

 

 

New Member
Feb 17, 2025 11:30:33 AM

Hi Susan

 

I only had it installed on one computer, my older laptop. So I should be able to have 2 more, correct.

Just need to re-install on my New Laptop.

 

Moderator
Feb 18, 2025 9:40:36 AM

@Cracker_Jax If this is the case you would need to phone support team at 1-888-829-8608 as they have more tools and resources to help you.