Account recovery

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes

Pick a language

Français English
Showing results for 
Search instead for 
Did you mean: 
New Member

Account recovery

I am trying hard to recover my account but nothing I do works. I also cannot find a real person to talk to for help.  I am beyond frustrated and need help

2 Replies

Account recovery

We are sorry to see you have a problem. In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. If the agent cannot resolve your issue please make sure you tell them you want to escalate the issue to a higher level.

Thank you for your patience. 

New Member

Account recovery

Thank you I was having hard time getting in my account