I purchased the product on Dec 19, 2023 but I can not find the confirmation e-mail to activate my download. Can you help me retrieve it? I can see the payment on my credit card but the e-mail is nowhere to be found. Thanks.
04916
4 Replies
TurboTaxSusan
Moderator
Feb 15, 2024 12:37:59 PM
Have you checked your Junk/Spam folder?
Kstosh
New Member
Feb 15, 2024 12:42:45 PM
I have. I spent over an hour today checking everything
TurboTaxSusan
Moderator
Feb 15, 2024 12:51:38 PM
I've resent the receipt email to the address on file. Let me know if you got it.