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allterr21
Level 1

Ae there solutions to "installer no longer responding" error? Cannot install Turbo Tax Standard on Windows 10.

 
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allterr21
Level 1

Ae there solutions to "installer no longer responding" error? Cannot install Turbo Tax Standard on Windows 10.

It took several attempts. Apparently the installer doesn't like external drives connected, even though it's installing to C:

It still failed with the same message, but after clicking Retry, the program actually installed. When first running it, the program corrected some missing config files and started.

The install must be run as administrator, even though you may be an admin account, and the program must be run as administrator as well.

Seems that this is something that could be fixed!

View solution in original post

2 Replies
TurboTaxSusan
Moderator

Ae there solutions to "installer no longer responding" error? Cannot install Turbo Tax Standard on Windows 10.

For more assistance with this issue, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

allterr21
Level 1

Ae there solutions to "installer no longer responding" error? Cannot install Turbo Tax Standard on Windows 10.

It took several attempts. Apparently the installer doesn't like external drives connected, even though it's installing to C:

It still failed with the same message, but after clicking Retry, the program actually installed. When first running it, the program corrected some missing config files and started.

The install must be run as administrator, even though you may be an admin account, and the program must be run as administrator as well.

Seems that this is something that could be fixed!

View solution in original post

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