Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
CanadaEnglishEN

Pick a language

CanadaFrançais United States of AmericaEnglish
cancel
Showing results for 
Search instead for 
Did you mean: 
jerrykandcathyl
Returning Member

After trying the link to reload the 2016 program, I still could not open the tax program.Suggestions please!

Windows 10.

1 Reply
TurboTaxMary-Ann1
Moderator

After trying the link to reload the 2016 program, I still could not open the tax program.Suggestions please!

If you used TurboTax Online last year, sign in to TurboTax Online for the tax year 2016 here: https://ww1.2016.turbotaxonline.intuit.ca/.  If you used TurboTax CD/Download and you saved it on your computer you can simply go to the Start button on the bottom left of your screen and click on Start and you will see a small search bar - type in .tt16 and you will find it there.  If you did not save it, unfortunately, there is not a way to access it.

v