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New Member
posted Apr 4, 2022 11:17:33 PM

Am I forced to pay since I accidently upgraded to turbotax delux and didn't use any of it's features? Now trying to get back to turbotax free but can't figure it out

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Moderator
Apr 7, 2022 9:38:56 AM

There is no way to downgrade a TurboTax return. You would need to create a new return to go back to the original product. 

 

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.