Anyone having problems with logging on to TurboTax online? It keeps on telling me my PW doesn't work, even though I continually reset to the same one as before.
03774
3 Replies
TurboTaxLise
Level 13
Oct 31, 2019 5:17:07 AM
Please contact our support team, as they will be able to reset your password after verification of your account.
Answer
the questions, so it guides you towards the right team. Apply the
drop downs and you will get a phone number specified to your question (ie -
support, care):
I am trying to sign into my account as I do every year but I put in my user name Jacques Picknell then my password but then it wants to send me a code to verify but my phone number on file does not exist anymore I tried the long way but it also does not work
TurboTaxGinette
Moderator
Jan 26, 2023 12:43:04 PM
In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance please call 1-888-829-8608.