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Returning Member
posted Oct 31, 2019 12:48:36 AM

Before I could file I was forced to pay an extra 18.00$ for an upgrade that turns out the be ID notify.I literally couldn't go to the next page to file without paying .

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1 Replies
Level 15
Oct 31, 2019 12:48:38 AM

You'll need to contact our Customer Support team for assistance with this. Follow the instructions below to reach an agent who can assist you.

https://turbotax.community.intuit.ca/replies/3152013