Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 30, 2019 12:07:49 PM

Bought basic but cant download get cant reach page

I bought intuit Turbotax with the CD from Staples On Feb 18, 2018 for $34.99 ($39.19 including taxes). I have an apple computer and when I tried to load it I realized it was for windows. I tried to return it to Staples and they said to phone Turbo tax but I could not find a phone number. I ended up buying turbotax online.

How can I get reimbursed for the turbotax that I did not use.

Norm Tinkham

0 2 1252
2 Replies
Moderator
Oct 30, 2019 12:07:50 PM

I edited your question to remove personal information.

Moderator
Oct 30, 2019 12:07:52 PM

Here are the ways you can request a refund: https://turbotax.community.intuit.ca/replies/2647900