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New Member
posted Mar 3, 2026 10:43:20 AM

bought tax at staples in tax returns without being asked to enter code

in am in to my returns with no code requested

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1 Replies
Moderator
Mar 3, 2026 11:14:57 AM

If you purchased TurboTax Online, you must activate the code in order to link it to your Intuit Online account. Please use this link to activate it for your account. This code can only be activated once in a single account. All returns must be filed from this account.

https://shop.app.intuit.com/activate?rootProfile=ca&locale=en-ca

 

If you bought TurboTax Desktop, you need to download the software onto your computer from this link. 

https://turbotax.intuit.ca/tax/software/download

Install it, and, as you follow the steps, the application will ask you to activate your product. Here's a link explaining all the steps involved in installing the Desktop version

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/install-products/understanding-turbotax-product-licence-code/L7Krevtot_CA_en_CA?uid=m5ii71mc

 

 

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