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New Member
posted Oct 31, 2019 2:31:32 AM

Can I access my Canadian account if I no longer have access to the email that it is attached to?

I was sent to the US site to complete a form.  It didnt list Canadian provinces and wouldnt let me enter my postal code

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Moderator
Oct 31, 2019 2:31:32 AM

If you can't get into your account using the "I forgot my user ID or password" link on the sign in screen, then you can fill out an Account Recovery Request: https://turbotax.community.intuit.ca/questions/1717637-account-recovery-request

 

The web address for TurboTax Canada Online 2018 is: https://ww1.2018.turbotaxonline.intuit.ca/