Can I cancel an order charged to my credit card?

[user1217289378]

I paid for Turbo Tax 2020. I downloaded it. My MacBook Air says,"You can't open the application Turbo Tax_2020.exe because Microsoft Windows applications are not supported on MacOS." I finally completed my tax returns by signing in to Turbo Tax and having Turbo Tax it charge me at the end of the process.  I have now paid twice for Turbo Tax 2020.  I want to cancel the downloaded order that my MacBook does not support .

[TurboTaxSusan]

Please use the form on this FAQ to request a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...

[renaudlees]

My name is Renaud lee, can I cancel my order as I work on your platform, one for Steven and for Shirley both are not transfer to CRA as yet? Now they told me that they want to go to H&R block

[Aniv19]

I want to cancel my purchase 

[ted_osborn]

I placed an order, with a credit card, then realized it was for 2020 and not 2021. I've already got 2020.  How do I cancel the order

[Isabelle Goodfellow]

I just ordered Turbo Tax, then I reallized it is 2020 which I already have, I need the 2021???

[TurboTaxBrenda1]

We can help you with that. We will need some personal information as this is a public forum we will send you a private message.