Unfortunately you cannot delete or close your TurboTax account. However you can delete all returns from the account.
When you login to your account, click on the trash can icon next to a return to delete it.
If you only have one return, it won’t show the trash can. Click “Start a new return” to create a blank return. Now you should be able to delete your return, leaving only the empty return in the account.
Thank you for choosing TurboTax.
Unfortunately you cannot delete or close your TurboTax account. However you can delete all returns from the account.
When you login to your account, click on the trash can icon next to a return to delete it.
If you only have one return, it won’t show the trash can. Click “Start a new return” to create a blank return. Now you should be able to delete your return, leaving only the empty return in the account.
Thank you for choosing TurboTax.
I have not started to fill any returns. Do I have to complain to the government in order to cancel my online account? This is nonsense, I have every right to cancel an account. How do I go about this? I intend to use the download version and don't want 2 accounts hanging around.
In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance please call 1-888-829-8608.
Thank you for choosing TurboTax.
Already tried that and the agent wasn't able to get any farther than I did.
You now need to create an account for TurboTax CD/Download also.
Thank you for choosing TurboTax.
If i delete my complete tax form will i loose it
i can delete but will my taxes still be on turbo tax
@George schackner This is the support site for the Canadian TurboTax. For assistance with U.S. taxes and U.S. versions of TurboTax, please visit the website for TurboTax USA.