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Returning Member
posted Jun 18, 2024 9:50:32 AM

Can I download/transfer older versions of TurboTax w/o licence code? Some cases I have disk but no code, others, no disk, no code. Used TurboTax since 2005.

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6 Replies
Moderator
Jun 18, 2024 10:18:31 AM

If you want to install your older versions of TurboTax on a new computer, that will not be possible without the license codes.

 

Thank you for choosing TurboTax.

Returning Member
Jun 18, 2024 11:03:52 AM

Thanks a lot. Intuit knows I purchased them. I register them when I purchased.

 

I've already paid for them once. All I want to add is uninstall from old PC and install on new. So, for the next year,  I've got to keep my old PC for seven years (I don't have my 2016 disk nor license) in case I'm audited by CRA. 

Returning Member
Jun 21, 2024 8:16:02 AM

Very disappointed with TurboTax especially since I've been using TT since 2005.

Poor customer service.

Moderator
Jun 24, 2024 8:09:21 AM

Do you still have the old ones installed on your old computer, if so, we can assist you on how to get your license code.

 

Thank you for choosing TurboTax.

Returning Member
Jun 24, 2024 8:31:14 AM

Yes they're still loaded on my old PC.

Moderator
Jun 25, 2024 1:01:49 PM

Please follow the steps below to find your license codes: 

Open your TurboTax- Go to HELP on the top of the screen. Choose "Purchase more returns" then go to "Click here to see how many returns you've used.... " Then click on Details- your license code will be below.

 

Thank you for choosing TurboTax.