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New Member
posted May 6, 2024 1:49:56 PM

Can I download Turbotax again? I have done my taxes, no problem, but today I tried to open Turbotax and it just hangs. Can I get a new download?

Windows 11 .  Turbotax for 2023

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3 Replies
Moderator
May 8, 2024 8:41:38 AM

You can try to download it again from this link

 

Thank you for choosing TurboTax.

New Member
May 14, 2024 2:58:38 PM

Well, I tried that.  Yes, I downloaded it, but it did not fix the problem.  I also cleaned my cache and cookies.  Didn't work.  I am about to do a Restore, which I do not want to do because of the work at reinstalling programs, but I don't know what else to do.  

Moderator
May 15, 2024 6:53:54 AM

Try right-clicking on the TurboTax logo and clicking on run as administrator. 

 

Also, make sure you do not have a pop-up blocker on.