☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 30, 2019 3:04:06 AM

Can I reinstall turbo tax?

 after downloading the last turbo tax update, a message popped up " there was an error: uninstall and reinstall Turbo Tax". I have a lot of data on my current version and in addition, I understand that the key code on the cd is valid for only one installation. what should I do ? 

0 3 7852
1 Best answer
New Member
Oct 30, 2019 3:04:07 AM

Yes, you can reinstall TurboTax. Download and install from this page: https://turbotax.intuit.ca/product/download/index.jsp

When prompted to enter your code, enter the code printed on your CD envelope.

You'll be able to open returns you've already started, no problem.

3 Replies
New Member
Oct 30, 2019 3:04:07 AM

Yes, you can reinstall TurboTax. Download and install from this page: https://turbotax.intuit.ca/product/download/index.jsp

When prompted to enter your code, enter the code printed on your CD envelope.

You'll be able to open returns you've already started, no problem.

New Member
Apr 29, 2020 10:39:53 AM

I installed turbotax ,but it couldnt open. I deleted. I am trying to reinstalled, but it pop up installed. 

How do I reinstalled?

 

Level 3
Apr 29, 2020 1:36:32 PM

To uninstall your TurboTax correctly please follow the steps below:

 

Instructions for uninstalling TurboTax

 

To uninstall the TurboTax CD/download edition, complete the following steps.

A list of programs appears.

  1. Enter “uninstall” in the Type here to search field at the bottom-left area of your screen.
  2. Select Add or remove programs from the options that appear.
  3. Enter “TurboTax” in the Search this list field on the Apps features step.
  4. Select the TurboTax program you want to uninstall.
  5. Select Uninstall in the section associated with that TurboTax program.
  6. Select Uninstall in the window that appears.

To reinstall CD/Download please use the link below:

 

https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-download-edition-of-turbotax/00/873703

 

When prompted to enter your code, enter the code printed on your CD envelope.