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New Member
posted Apr 18, 2022 1:27:59 PM

Can i switch from paid to free turbo tax, i haven't paid nor submitted yet

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1 Replies
Moderator
Apr 20, 2022 1:11:01 PM

Unfortunately, there is no way to downgrade a return. You would need to create a new return to go back to the original product. 

 

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.