The RL-1 slip is filed by any employer or payer that paid amounts such as salaries, wages, gratuities, tips, fees, scholarships or commissions. Those amounts should also be reported on a Federal T-Slip. I suggest you get in touch with the payer and ask for your federal T-Slip.
If this is a particular case that is not reported on a federal T-Slip, I suggest you give us a call. Our support team will be better able to assist you to solve the issue or escalate to a higher level for resolution, if necessary.
Click on the following link; https://support.turbotax.intuit.ca/contact/ and follow the instructions and the correct number will be provided to you.