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New Member
posted Apr 23, 2021 5:25:16 AM

Cannot change my phone number

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4 Replies
Level 2
Aug 6, 2021 11:11:18 PM

Thank you for your question!

 

There are two areas in TurboTax to change your phone number. Follow these steps:

Change phone number under Personal Info:

  • Sign into your account and click "Take me to my return"
  • Select the Personal Info tab (top left of program)
  • Select Edit next to your Mailing address and change your phone number

Change phone number under Account Settings:

  • Sign into your account and click "Take me to my return"
  • Select My Account (top of program) then Account Settings from dropdown menu
  • Select the SECURITY tab (on the left under PROFILE)
  • Select Edit next to Phone and change your phone number

 

Thank you, for further information please contact us by phone or via private message on Twitter or Facebook

New Member
Mar 16, 2022 5:27:40 PM

These ways do not work.  In the printed return, there is a work phone number for my wife that is not correct.  I cannot find where that number is in TT to correct it.

New Member
Sep 21, 2024 11:46:15 AM

These don't work.  it does not change the information in the actual tax return, we each have different phone numbers. My spouse's number has changed, but there is no way to make this change in the TurboTax software without starting a totally new return. Please provide a fix and instructions to implement this action.

Moderator
Sep 23, 2024 7:02:19 AM

Unfortunately, you can't make changes to your return that you filed. You would need to contact the CRA to advise them.

 

Thank you for choosing TurboTax.