Cannot open Turbo Tax on New Computer Windows 11. States I have Windows 8

[TurboTaxSusan]

@johnchan 

You can use Windows search to look for it. Or check C:\Program Files (x86)\TurboTax 2023, which is the default installation location.

[John Chan]

I uninstall and re-install from the 2023 CD and search again in your captioned folder, but there is still no such tt2023.exe is found. Only a tt2923.exe.config file is found. And still I cannot open a 2022 file from my USB using this 2023 version with my new Window 11 laptop.

[TurboTaxSusan]

Please try using the download from our website to install the program. You can download TurboTax from here: https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-...