CHILD BENEFIT NOT SHOWING ON SYSTEM THIS YEAR

You can find the estimated amount of CCB under the Review section. 

Thank you for choosing TurboTax.

No it is not. 
the annual estimated carbon tax rebate as well as their refunds are there … the annual gst/hst  credit is even there with a 0.00 but there is no estimated CBB 

I HAVE GONE BACK TO THE 2023 turbo tax to compare side by side and doing everything the same 

You're not the only one. I also noticed this in my 2024 Turbo Tax and was wondering if i did something wrong or if there was a glitch. I've been using Turbo Tax for years and always seen the estimated totals for CCB near the end and this is the first year its not there.

Thank God, I thought it was just me. I went through my return twice just to make sure I didn't miss anything. I even went back to check last year's return to see if I did anything differently. Everything's the same, it's just this year doent show it at all at the end. Will it screw up our child tax and how much we receive if we submit it without it showing? Curious and I don't want to lose anything. 

I would wait to file for right now cause if you read in the forums there are a few topics on this problem and it sounds like TurboTax is working on a fix

There appears to be an issue with the CCB form that exists in the background of the TurboTax software for calculating the CCB amounts.

If you click on "Forms" view and then the Forms pop up from the bottom, then Form lookup... and search "CCB". You will see the form in question.

What I found well preparing mine, was that the Basic Benefit amounts did not seem to be correct, based on the information I put into my return (ie. number of dependents, dependent info, etc.).

So I believe Intuit is aware of this issue and therefore removed that estimate at the end of the tax filing, until they can implement the required fix to the issues.

Hopefully TurboTax team can pushing a fix for this soon. It would be nice to know these estimated amounts prior to filing.

Did you happen to get a date it will be fixed?

No date, don't even know if Intuit is working on this.

No there is no reply as to that yet. I am sure they will be on it quickly as I woood think many people would be wanting this information. 

Whether you use TurboTax Desktop or Online, the estimated CCB amount will appear in the Review section. Also, if you are using TTD, in Form mode, you can access the CCB form.

At this moment, we are aware of an issue with the estimated amount given by our software, and our teams are working on a solution in the near future.

Please note that this amount is an estimate (even if wrong) and in no way affects your tax return, as it is the government that decides how much you will be entitled to receive.

Thank you for your understanding and patience.

Thank you for choosing TurboTax.

It's showing up but it's not calculating properly. Am doing taxes for my niece, only has T5007 and one child. It  says her total child tax for the 2025-2026 year will be $747.00. Nothing changed from last year and she received $7,787 for the year. Tried updating but it's up to date. 

@RoseannMacF 

We are aware of the issue, and our development team is working to resolve it ASAP.

In the meantime you can use this calculator on the Canada Revenue Agency (CRA) website to see an estimate of your Canada child benefit (CCB): Child and family benefits calculator

So even if it is not “calculating “ it has still been applied for correct? Can we safely fill now or should we wait for a fix? 

still not showing yet

support pls any time soon to fix

@JayA0731 Your tax return is your application for the CCB. The CRA will look at your return and decide if you qualify and how much you can get.

@yasirjassim We are aware of the issue, and our development team is working to resolve it ASAP.

In the meantime you can use this calculator on the Canada Revenue Agency (CRA) website to see an estimate of your Canada child benefit (CCB): Child and family benefits calculator

Kindly advise when this issue will be resolved. Its March 6, 2025 and I just plugged in all the info but its not showing CCB anywhere.

I updated turbo tax and it fixed the issue for me, try checking for updates

I am using online portal not the desktop. There is nothing mention of CCB payment whatsoever.

@mspathan81 You have to go through the review. The CCB estimate is shown a few pages after the one where you certify your info.

Mine also didnt show. it has showed every year but not this year GST has shown up and the carbon rebate but not child benefits 

@Tanyapeterson34  Please clear your browser cache (or use a different browser) and try again. 

Or you can use this calculator on the Canada Revenue Agency (CRA) website to see an estimate of your Canada child benefit (CCB): Child and family benefits calculator

is this issue hasnt been fix yet?

TurboTax pls fix this issue ASAP. It supposed to show CCB payment just like all other lines but there is no line for CCB whatsoever.

It was fixed, last week. Open your TurboTax 2024 and update the program and it will now show.