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Stirling_J
New Member
posted Mar 19, 2025 11:07:12 AM

CRA Result Code: 31 - Cannot submit claim due to no CRA Account

I have just moved to Canada and I am filing my taxes for the first time with the CRA

I used Turbotax to complete my tax return, at the end I have not been able to submit my taxes to the CRA I am given code 31 from Turbo Tax software. I cannot create a CRA accont because I have filed taxes before.

How can I submit my tax for assessment? I would like to use your software but cannot find a way to make it work?

 

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1 Replies
TurboTaxAniqua
Moderator
Mar 21, 2025 6:59:47 AM

That error Code is from CRA. If you are filing for the first time, you might have to Print & Mail your return to CRA. CRA will not accept an electronic filing if they do not have anything for you on their record.

 

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