Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 11, 2023 2:14:49 PM

Did I choose the wrong TurboTax package? Last time I used the online service. This time I downloaded TurboTax Standard. Can I link to the older database?

Can I get a refund of this current purchase and revert to the online service?

0 1 224
1 Replies
Level 4
Mar 13, 2023 9:30:42 AM

If you mistakenly bought our CD/Download software instead of the Online software, it is not possible to transfer information from TurboTax Online into TurboTax CD/Download. You will need to request a refund by using our TurboTax FAQ: How do I get a refund for a TurboTax product?

 

You can then use this link to buy the TurboTax Online software.

 

Thank you for choosing TurboTax.