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New Member
posted Jan 12, 2023 6:10:33 PM

Does 2022 program has a mistake? income 71,138 tells I own 31,321. federal tax 9,604+ alternative min tax 11,885 + provincial 9,832

0 10 845
10 Replies
Moderator
Jan 13, 2023 8:31:51 AM

Please contact our phone support team at 1-888-829-8608 for assistance with this issue. They can look at the return with you and see what’s going on.

New Member
Jan 19, 2023 9:02:40 AM

i cant connect they the automatic voice asks me if i want text message. really dissapoint, its a major problem with your software that i used for 20 year

Intuit Alumni
Jan 19, 2023 9:09:25 AM

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us

​​​​​​​Thank you for choosing TurboTax.

New Member
Jan 19, 2023 9:24:59 AM

they told me that they cant help and i need to go to tax expert. again, the software problem adding alterative minimum tax to federate tax to calculate net fed tax. as result i am told to pay almost 3 times more than i should. the person telling i must go to expert and pay more. simply i am walking away from your program that i used for 20 years and will go to other software. bye

Level 15
Jan 20, 2023 1:40:01 PM

We are sorry to hear that your interaction with our phone support team was less than optimal. If you would like extra assistance please let me know, and we can assist you further. Please say "YES" if the email address associated with this account is still valid. 

 

Thank you for choosing TurboTax

New Member
Jan 20, 2023 6:40:55 PM

yes

New Member
Jan 20, 2023 6:43:36 PM

yes.

Level 15
Jan 23, 2023 7:33:28 AM

An email was sent- please check your email. 

New Member
Jan 26, 2023 6:50:20 PM

I sent email with screenshots, did not hear back. Did you get what you need to review the strange result?

Intuit Alumni
Jan 27, 2023 10:07:02 AM

The information has been sent to be looked at. The case is being reviewed. We will contact you as soon as we have a solution.

 

Thank you for your patience.