Does anyone know how to resolve "The Canada Revenue Agency's NETFILE service is currently unavailable. We recommend trying again later." message?

I am seeing this error message at the top of the TurboTax page while trying to file my 2018 taxes. It has been there for over a week. Does anyone know how I can get around this?

489

Moderator

Jan 9, 2020 4:56:20 PM

Please try clearing your browser cache. https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-history/00/873530

You can also try logging in to TurboTax with another browser, or on another device.

If your issue isn’t resolved and you need more assistance, you can contact us by social media – here is an FAQ with list of where we are available: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/where-can-i-find-turbotax-on-social-media/00/873568

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Does anyone know how to resolve "The Canada Revenue Agency's NETFILE service is currently unavailable. We recommend trying again later." message?