Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 30, 2019 1:21:02 PM

Does she need to use the same login account as mine?

She created a separate login account.  When she try to apply activation code, it says activation code already used and paid again. Why is she not able to apply rebate? How can she get her payment refunded?

0 2 2083
1 Best answer
Level 13
Oct 30, 2019 1:21:03 PM

The activation codes for more than one return are to be use in the account presented to purchase the code only. 

It cannot be used in multiple accounts.

2 Replies
Level 13
Oct 30, 2019 1:21:03 PM

The activation codes for more than one return are to be use in the account presented to purchase the code only. 

It cannot be used in multiple accounts.

New Member
Oct 30, 2019 1:21:04 PM

Why is that? I can use  disk version on two different computers.  Why can't I share my 8 returns between my family for two different accounts?