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Double billing of tax return
Double charge 2017 return
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Double billing of tax return
If you have been charged more than once for your return, please contact our phone support team for assistance.
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Double billing of tax return
I noticed I was double billed this month for TurboTax, and then checked 2019, also double billed, and worse in 2018 I was billed three times. When I tried to check my account online the I get server exception report below. The multiple billing problem seems to never go away and I'd like to cancel my account and be refunded for the three years of overcharges (6 x $31.23). Will this ever get fixed?
My TurboTax Advantage Account
ype Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: atg.servlet.jsp.ContainerJspException: java.lang.NullPointerException org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:848) org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:781) org.apache.jsp.site_002dtemplates.include.account_002dautorenewal_jsp._jspService(account_002dautorenewal_jsp.java:205) org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) javax.servlet.http.HttpServlet.service(HttpServlet.java:717) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:369) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:322) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:249) javax.servlet.http.HttpServlet.service(HttpServlet.java:717) atg.servlet.WrappingRequestDispatcher.include(WrappingRequestDispatcher.java:94) atg.servlet.ServletUtil.invokeInclude(ServletUtil.java:3552) atg.taglib.dspjsp.IncludeTag.doEndTag(IncludeTag.java:757) org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspx_meth_dsp_005finclude_005f7(Account_jsp.java:3222) org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspx_meth_dsp_005foparam_005f10(Account_jsp.java:3185) org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspx_meth_dsp_005fdroplet_005f7(Account_jsp.java:3027) org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspx_meth_intu_005fpage_005f0(Account_jsp.java:570) org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspx_meth_dsp_005fpage_005f0(Account_jsp.java:286) org.apache.jsp.site_002dtemplates.sam.Account_jsp._jspService(Account_jsp.java:238) org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
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Double billing of tax return
@rje2001 - as mentioned by TurboTaxJennifer in the previous post - please contact our care team for assistance with your multiple billing issues, they will be able to resolve this for you.
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Double billing of tax return
I have paid twice for one service on my visa. Please refund.
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Double billing of tax return
Hi there,
I have been doubled billed for my 2019 tax return. I Paid for the return in Feb 2020 and was charged again today. Please contact me to sort this issue out.
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Double billing of tax return
If you feel that you were double-billed, please contact customer service for assistance- https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707
Why am I being asked to pay twice?