It comes with a 16-digit code. If you purchased TurboTax software from a retailer you would find this code on a little card in the box that you would scratch off.
Thank you for choosing TurboTax.
I did purchase from a Retailer and I did find the code inside the box. It is a thirteen(13) Digit Code and not a sixteen (16) digit code. How do I exchange my thirteen(13) digit code and get a sixteen(16) digit one so I may complete the installation?
It is not that difficult. The Retail box contains the CD in a sleeve and the Card that has the Activation/License code on it clearly identified. It states "Important! This is your license code:" then four(4) digits a hyphen then five(5) digits a hyphen and four(4) digits. So how do I acquire a sixteen(16) digit License Code to use the software?
Can you please confirm if you have had your issue resolved?
Thank you for choosing TurboTax.
Technically No it is not resolved, The solution is that, I will have to purchase another Copy with a new License Code.
If you purchased it at a retailer- you can return it to them and advise them of the issue.
That is really not an option since they would like to see the receipt.