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New Member
posted Mar 28, 2025 5:28:57 PM

Feel duped

I did the basic service, popups kept comign on my screen for enhanced services for an extra cost.  I kept saying no, but at the end I saw an extra $50 premium service charge.  It did nothelp me in any way, my return was as basic as can be.   I went through with it anyways since i had alrteady put in the time and didnt want to start over.  Is there any way I can be refunded the extra $50?

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3 Replies
Moderator
Mar 29, 2025 11:04:18 AM

Which version of TurboTax is it upgraded to? Did you use any tax expert services? 

New Member
Mar 29, 2025 12:23:29 PM

I did the assist and review basic for $50, and at the end there was a $60 TurboTax Premium Bundle Primary 2024 add on.    I have no idea when or how it was added.   I didnt use or require any expert tax services - all i had was one t4 slip.  Im not self employed, no rrsp slip.  Thanks for looking into this

Moderator
Mar 30, 2025 8:09:56 AM

We have sent you a private message; please check your community inbox. Thanks