Sorry I don't have access to Facebook or Twitter. This is why I called your toll-free number and spoke to a live human. Unfortunately she could not help me. If there is someone who can, please feel free to call me or email me at the coordinates on my Turbotax file.
I didn't realize that the 20% was for a specific URL, I was expecting that the discount would be applied when I used my VISA card. Is there any way I can get refunded for the amount I overpaid?
I used the URL and was still charged the undiscounted price. Raised this issue with Turbo Tax Canada and have not been contacted to resolve. Therefore I doubt you will be successful getting a refund. Suggest you go through your credit card company to dispute and cancel the charge completely. This is what I ended up doing.