Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
marie_too
New Member

I have paid for the service and not able to see on the section to print tax ret. 2015. keep asking me to pay again. It was a standard turbo tax I used. Please help.

I have paid for the service and not able to see on the section to print tax ret. 2015.  keep asking me to pay again. It was a standard turbo tax I used. Please help.

1 Best answer

Accepted Solutions
Lyne-TurboTax
New Member

I have paid for the service and not able to see on the section to print tax ret. 2015. keep asking me to pay again. It was a standard turbo tax I used. Please help.

Thank you for your question.

Please call us by clicking the following link to the Contact Us page. Then complete the required information.

A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:

https://support.turbotax.intuit.ca/contact/


We look forward to hearing from you.


View solution in original post

3 Replies
Lyne-TurboTax
New Member

I have paid for the service and not able to see on the section to print tax ret. 2015. keep asking me to pay again. It was a standard turbo tax I used. Please help.

Thank you for your question.

Please call us by clicking the following link to the Contact Us page. Then complete the required information.

A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:

https://support.turbotax.intuit.ca/contact/


We look forward to hearing from you.


marie_too
New Member

I have paid for the service and not able to see on the section to print tax ret. 2015. keep asking me to pay again. It was a standard turbo tax I used. Please help.

Still did not get the answer. I do not wish to get charged if I call to get an answer. Unless you can confirm there is no charge.  Please let me know.
Leeanne-TurboTax
New Member

I have paid for the service and not able to see on the section to print tax ret. 2015. keep asking me to pay again. It was a standard turbo tax I used. Please help.

Good afternoon,
There is no charge to contact us, using the above link.
Only pro-review is a chargeable product.
Thank you, We look forward hearing from you.
Leeanne@TurboTax

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.48m
Members

2.6m
Discussions

v