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New Member
posted Feb 28, 2024 7:40:49 AM

Had an error and told me to remove turbo tax standard and download new again. said everything would be saved. nothing happening as will not download and cant talk to anyo

had error code:TT401 and removed turbo tax standard from my computer that i have paid for already and was going to reinstall as the help told me to do. i am not computer savvy and now i do not know what to do as cant reninstall or talk to anyone

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1 Replies
Intuit Alumni
Feb 28, 2024 8:15:41 AM

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. Once there click on Call us to see the telephone number to call.

​​​​​​​Thank you for choosing TurboTax.