Help, I ordered the one download for TurboTax Standard (8 returns) but was charged for two and given two codes. How do I get a refund for the one in error?

[AmelieAmmie]

Thank you for your question!

You are able to request a refund for your TurboTax product(s) within 60 days of the original purchase date.

To do so, simply fill out the form provided with the applicable information, then select Submit. When requesting a refund for a TurboTax product purchased through a retailer, make sure to include the licence code from both the retail box or receipt, and from the scratch card contained within your packaging.

If additional information is required (such as proof of purchase, order number, etc), a TurboTax representative will contact you to continue assessing your request.

Find the request form and more info here: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/taxation/get-refund-turbota...