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My disc is in the computer but it does not start to download

 
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My disc is in the computer but it does not start to download

Hey Carolynne! If the installation isn't working from the disc, you can also access the download editions from this page right here: https://turbotax.community.intuit.ca/questions/1364511-where-can-i-download-the-cd-download-edition-...

Hope that helps!