Hi there i am filing on free version from turbotax...

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kamico2009
New Member

Hi there i am filing on free version from turbotax but on the end asked me to pay $23. plus witch is not fair if it cost that you should notify me in the begginning

on the top left it s say free2019???!!!
2 Replies
TurboTaxBrenda1
Moderator

Hi there i am filing on free version from turbotax but on the end asked me to pay $23. plus witch is not fair if it cost that you should notify me in the begginning

The only way it will ask you to pay is if you decided to register for Audit Defence or added another offer (like our Plus bundle), TurboTax will prompt you to pay the difference. If you look at the payment page beside where it tells you how much to pay- it will say what you opt for and that is why you are being charged.  

 

You will need to start your return over again and be sure not to say "YES" or opt into any extra services if you would like It to be free. 

 

TurboTax Free- is Free! 

EARTHBOUNDGIRL
New Member

Hi there i am filing on free version from turbotax but on the end asked me to pay $23. plus witch is not fair if it cost that you should notify me in the begginning

I too chose the "free" option and clicked NO thanks to all upgrade offers.  Yet it's asking me to pay $19.99.

THIS IS SKETCHY AND WASTED MY TIME

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