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louisen12345
New Member

Hi there - i am trying to use an online code but it is for the lowest filing service.. i must have signed up for the higher ($39.99) and now can't change it?

I believe the value of my code is $19.99.  How can i change it? Do i have to do all my taxes again?
1 Reply
TurboTaxBrenda1
Moderator

Hi there - i am trying to use an online code but it is for the lowest filing service.. i must have signed up for the higher ($39.99) and now can't change it?

You must have clicked on yes to wanting to upgrade. Unfortunately there is no way to "down grade" unless you start your return over again.

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