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New Member
posted Oct 31, 2019 3:06:03 AM

Hi there - i am trying to use an online code but it is for the lowest filing service.. i must have signed up for the higher ($39.99) and now can't change it?

I believe the value of my code is $19.99.  How can i change it? Do i have to do all my taxes again?

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1 Replies
Level 15
Oct 31, 2019 3:06:04 AM

You must have clicked on yes to wanting to upgrade. Unfortunately there is no way to "down grade" unless you start your return over again.