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New Member
posted Apr 16, 2024 8:55:46 PM

How can I switch from the online version to the desktop version?

Hello, 

 

I bought a "Self Employed Online Edition" from Costco. We have started to use it. However, we really want the desktop version. How can I switch from the online version to the desktop version? Do we need to pay again for the desktop version? 

 

Thanks a lot,

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1 Replies
Moderator
Apr 17, 2024 11:58:48 AM

The codes from TurboTax CD/Download will not work with TurboTax Online and vice-versa. If you need a refund, this page has information on how to get one: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/taxation/get-refund-turbotax-product/L0GFPCPaC_CA_en_CA?uid=lv46ctql