How do I change my return to FREE? I have a very simple return. I have completed my return for 2020 but have not paid and it automatically goes to the $19.99 fee.

Sorry to hear you are having this issue. In order to help you with this, we will need more information.  Please contact us on Social media so we can help you further. You can find us on Facebook or Twitter.

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I also am having this issue, except when I go to review it and submit my tax return, it asks me to pay 69.99$! I want to change it back to free, but I don't have Facebook or Twitter and there's NO WHERE on this website for contact via email!! Help?? 

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